Frequently Asked Questions

January 27, 2026

Screen Printing Orders & Preorder Campaigns

We offer two different ways to order custom apparel: traditional bulk screen printing and our preorder platform. Each option is designed for a different type of customer, so we’ve split our FAQs below to help you quickly find the answers that apply to your situation.

Screen Printing FAQs (Bulk Orders)

This section applies to customers placing a traditional bulk order for screen printed or embroidered apparel, where all items are produced at once.

What is the minimum order quantity?

For screen printing, we require a minimum order of 24 pieces with the same design.
For embroidery, the minimum is 12 pieces.

What is the turnaround time for my order?

We typically ask for a two-week turnaround from artwork approval to completion. Larger or more complex orders may require additional time, which we’ll always communicate upfront.

What does pricing depend on?

Several factors affect pricing, including:

The garment style and size (larger sizes generally cost more)
The number of ink colors (screen printing only)
Stitch count and complexity (embroidery only)
The total quantity ordered

We price every order carefully to ensure quality, consistency, and fair value.

What type of artwork files do you require?

For screen printing, vector files are ideal for spot-color designs. For simulated or full-color artwork, we recommend high-resolution (300 DPI) PSD, PDF, or PNG files. Low-resolution files may require additional setup work and could result in extra fees.

For embroidery, any high-resolution artwork works. Your design is professionally digitized into a stitch file our machines can read. Digitizing is a one-time fee per design.

Why choose screen printing over other methods?

Screen printing is one of the most durable and time-tested printing methods available. It’s ideal for high-volume orders and produces consistent, long-lasting results with vibrant colors.

While digital printing works well for photorealistic images and vinyl has its place for simple graphics, screen printing remains the most reliable option for quality, durability, and value at scale.

Why NEO Print Co.?

NEO Print Co. is a one-man shop, and that’s a strength. When you reach out, you’re speaking directly with the person handling your order from start to finish.

I work with industrial-grade equipment, bring over a decade of hands-on experience, and take pride in knowing my customers by name. Every project gets personal attention, clear communication, and craftsmanship I stand behind.

Preorder Platform FAQs

This section applies to schools, clubs, organizations, bands, and creators running a timed preorder campaign with no upfront costs.

Is this a print-on-demand (POD) platform?

Kind of - but better suited for limited runs. Our platform focuses on timed drops, where items are sold for a defined window (anywhere from one day to three weeks). Once the sale closes, we produce and fulfill everything.

We also offer options like custom neck labels, direct-to-customer shipping, and professional finishing. Think of it as POD, but built for exclusive, time-limited campaigns.

How is your platform different from other POD services?

Most POD platforms rely heavily on digital printing. We prioritize screen printing whenever possible, which delivers better color, durability, and a more professional finish.

When screen printing minimums aren’t met, we use high-quality DTF (Direct-to-Film) printing to maintain excellent results without compromising your campaign.

Are all preorder garments screen printed?

Not always. Screen printing depends on design complexity and sales volume:

1–2 color designs: 12 garments minimum

3–4 color designs: 24 garments minimum

5–6 color designs: 48 garments minimum

7–8 color designs: 72 garments minimum

What if my preorder is close to the screen printing minimum?

If a preorder falls just one or two items short of the required minimum, we’ll work with you whenever possible to find the best solution.

If minimums aren’t met, orders are never canceled. Instead, the design is produced using Direct-to-Film (DTF) printing so all customers still receive their merchandise. While screen printing is always our preferred method, DTF acts as a reliable fallback for smaller runs while maintaining good print quality and consistency.

Our preorder system is structured to balance no upfront costs for organizers, professional-grade decoration, and responsible production practices—ensuring everyone gets a product they’re proud of without financial pressure.

If screen printing is a must, organizers can choose to add a bulk order to meet the screen printing minimum. This option also works well for handling late orders after a preorder closes.

Bulk add-on garments:

Count toward the screen printing minimum
Do not include the preorder platform fee
Are priced 15% less than preorder pricing

We’re always happy to walk through quantities and pricing before or after a preorder wraps up.

Should I offer multiple designs in one drop?

While it can be tempting, fewer designs usually perform better. Concentrating sales on one or two designs increases the likelihood of reaching screen printing minimums.

Spreading sales across many designs can result in lower quantities per item, which may require DTF printing instead. Keeping options focused helps maximize quality and results.

How should I prepare my artwork?

Vector files (SVG, AI, EPS) are best whenever possible. If submitting raster artwork (PNG or JPEG), files should be 300 DPI at final print size to avoid pixilation and quality loss.